Terms of service

Last updated: 13 November 2026

These terms are an agreement between you (or the business you sign up for) and the Wolfpitch team, which runs Wolfpitch. By creating an account you accept them.

1. The service

Wolfpitch helps you research prospects, write and send cold email, run LinkedIn outreach, and plan and manage Google Ads and Meta ad campaigns. Sending, launching and spending only happen after a person in your workspace approves them.

2. Your account

• You must be at least 18 and able to agree to these terms for your business.
• Keep your password safe. You are responsible for what happens in your workspace, including what your team members do.
• Workspace owners decide who joins and what role they have.

3. Your own accounts and keys

Many features work through accounts you hold with other services (for example your own email provider, HeyReach, Google Ads, Meta, Apify). You connect them with your own keys or sign-in. Your use of those services is under their terms and their prices. Ad spend is charged by Google or Meta to your ad account, not by us.

4. Acceptable use

You agree to:

• follow the laws that apply to your outreach and ads, including anti-spam and data protection laws (such as CAN-SPAM, GDPR and PECR) and the advertising policies of Google and Meta;
• only contact people for legitimate business reasons, honour unsubscribes, and not hide who you are;
• not send content that is illegal, misleading, hateful, or that infringes others' rights;
• not try to break, overload or get around the limits or security of Wolfpitch, or reach other customers' data.

We may pause sending or a workspace that breaks these rules or puts our sending reputation or other customers at risk. We will tell you why.

5. AI-written content

Wolfpitch uses AI to write emails, messages and ad plans. AI can make mistakes. Review what it writes before you approve it. You are responsible for what you approve and send.

6. Plans and payment

• Paid plans are billed in advance by Stripe, monthly or yearly, until cancelled. Prices are on our pricing page.
• You can cancel any time in Settings → Billing; the plan runs to the end of the period already paid. We don't refund partial periods unless the law requires.
• Some customers are invoiced directly by the Wolfpitch team under a separate agreement.
• Usage-based credits are used up as described on the pricing page. We may change prices with 30 days' notice by email.

7. Your data

Your data stays yours. We use it only to run Wolfpitch for you, as described in our Privacy policy. You can export or delete it at any time.

8. Availability

We work to keep Wolfpitch running and secure, but we can't promise it will never be interrupted. We may change or improve features over time.

9. Liability

Wolfpitch is provided "as is". To the extent the law allows, we are not liable for indirect losses, lost profits, or the results of campaigns, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.

10. Ending

You can close your workspace at any time. We may close accounts that seriously or repeatedly break these terms. After closing, your data is deleted as described in the privacy policy.

11. Changes and law

If we change these terms in a way that matters, we will email workspace owners at least 14 days before. These terms are governed by the laws of the country where Wolfpitch's operating company is registered.

Contact

The Wolfpitch team. Email: support@wolfpitch.com.